Is this a physical book or a digital download?
This is a physical, professionally printed gift card book. You will receive an actual spiral-bound book delivered to your address. This is not a PDF or digital download.
Are gift cards included with the book?
No. Gift cards are not included. The book is designed with dedicated spaces for you to add your own gift cards, making it easy to create a thoughtful and personalized Christmas gift.
How many gift card pages are included?
Our books are available in different page options depending on the product. Please check the individual product page for the exact number of gift card pages included.
What size is the book?
Our Christmas Gift Card Books are approximately A5 size, making them large enough to beautifully display gift cards while still being compact and easy to wrap as a gift.
Can I write personal messages inside the book?
Yes! The pages are printed single-sided, leaving blank space where you can add personal notes, messages, memories, or holiday wishes.
Can I choose a different Christmas design?
Yes. We offer several Christmas styles, including Pastel Christmas, Retro Christmas, and Classic Christmas. Browse our Christmas Gift Books collection to find your favorite style.
How long does it take to process my order?
Orders are typically processed and prepared for shipment within 3–5 business days. Business days do not include weekends or public holidays.
How long does delivery take?
Estimated delivery time is typically 3–5 business days after your order has shipped. Weekends and public holidays are not included in this estimate.
Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather conditions, or increased shipping volume during the holiday season.
When should I order for Christmas?
Because each order requires 3–5 business days for processing plus approximately 3–5 business days for delivery, we strongly recommend ordering early during the holiday season. Carrier delays may occur as Christmas approaches.
How can I track my order?
Once your order has shipped, tracking information will be provided when available so you can follow your package until delivery.
What if my book arrives damaged or there is a problem with my order?
Please contact us as soon as possible and include photos showing the issue. We will review the situation and work with you to find an appropriate solution.
Can I return my order?
Yes. We accept eligible returns within 15 days. Items must meet the conditions outlined in our Returns & Refunds Policy. Please contact us before returning an item so we can provide the appropriate instructions.
When will I receive my refund?
Once your return has been received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
How can I contact Timeless Gift?
If you have any questions about a product, shipping, returns, or an existing order, please use our Contact Us page. We’ll be happy to assist you.
Tôi đặc biệt khuyên giữ câu “3–5 business days after your order has shipped” ở phần delivery. Như vậy khách sẽ hiểu rõ:
Processing: 3–5 business days → Shipping → Delivery: 3–5 business days